Shipping & Orders
Welcome to our Shipping Information page. Below you'll find answers to the most common questions about our shipping policies.
Where do we ship?
We ship worldwide. Whether you're in the UK, Europe, or anywhere else in the world, we've got you covered.
How long does delivery take?
- UK Standard Delivery: 3–5 business days
- UK Express Delivery: 1–3 business days
- Europe: 5–10 business days
- Rest of the World: 7–14 business days
How much does shipping cost?
- UK Standard: Free (3–5 business days)
- UK Express: Free (Minimum order £10) (1–3 business days) Tracked
- Europe Standard: £4.99
- Europe Express: £9.99
- Rest of the World: £14.99
How can I track my order?
Once your order has been dispatched, you will receive a confirmation email with a tracking number. You can use this number to track your order on our carrier's website.
What if my order hasn't arrived?
If your order hasn't arrived within the estimated delivery time, please contact us at and we'll look into it for you.
Do you offer free shipping?
Yes! We offer free standard shipping on all UK orders.
Can I change my delivery address?
If you need to change your delivery address, please contact us as soon as possible after placing your order. We'll do our best to update it before dispatch.
What is your returns policy?
We accept returns within 30 days of delivery. Items must be unused and in their original condition. Please contact us to initiate a return.
My order arrived damaged – what do I do?
We're sorry to hear that! Please contact us within 48 hours of receiving your order with a photo of the damage and we'll arrange a replacement or refund.
Can I cancel or change my order?
Orders can usually be modified or canceled before they are shipped. Contact us as soon as possible if you need to make changes.
Still have questions?
Don't hesitate to get in touch with us. We're happy to help!